FAQ

Frequently Asked Questions

 

Frequently Asked Questions, wir integrieren sie in Self-Service Q&A. Wenn Sie weitere Fragen haben, können Sie sich mit uns in Verbindung setzen oder senden Sie uns eine E-Mail an: marcveenvipwatch@gmail.com
+
How much does this product cost per unit (including shipping via DHL or UPS)?
Well, it depends on weight and season. Prices vary slightly in different seasons. It's best to check the watch after it's ready.
+
Can the watch and watch box be transported separately?
Yes, we can send it according to your request. But in order to save shipping cost, I suggest we can pack the watch into a gift box
+
Can I make a personalized brand watch?
Yes, I think so. Our job is to provide custom watch services.
+
What type of packaging do you usually use for this product?
If our watch does not have a gift box, the common packaging is OPP bag + bubble bag (used to protect our watch), and then we pack them in a white box.
+
What are your payment terms?
We pay 30% deposit and 70% balance before delivery.
+
What payment methods does your company accept?
We often do bank transfers because it benefits both our companies. Bank fees are pretty good. Also, we can do Western Union, PayPal, etc.
+
How many samples can you provide?
We can provide 1-3 pieces
+
What is the warranty?
ur common warranty period is 12-18 months
+
How long does it take to manufacture my product? / What is the production lead time?
Our lead time for mass production is 45-65 days. Simple designs only take 45 working days, some difficult designs take more days, about 65 working days.
+
Do you have a designer to help us draw the new watch we want?
Yes, we do. We can make drawings for double inspection before production.
+
Do you have different straps to choose from?
Yes, we do. I can immediately figure out the right design you want if you can provide me with your rough idea.
+
Do you provide gift boxes?
Yes, we do. We can also customize the watch box with your logo.
+
Can I mix and match styles within the minimum order quantity?
Yes, we can do it. We could do more colors or more different watch faces to make it possible.
+
What is the battery life of a smart watch?
Smartwatch products feature stylish designs, excellent health monitoring and activity tracking features, as well as long battery life and high-performance processors.
+
How does a smartwatch connect to a phone?
You can download the smartwatch app from your phone's app store, then follow the app's guide to connect the watch to your phone
+86 18938038396
+86 18938038396
marcveenvipwatch@gmail.com